Barbara Joyce Frank, Ph.D.
"Team Performance Expert"  

COMMUNICATION

 “Breakdown in communication
is at the root of many organizational problems.”

Dr. Frank's communication training workshops tackle the most common issues in an interactive and impacting way that inspires change of behavior.

Sending and Receiving Messages

Learn techniques like: perception checking, drawing people out, and paraphrasing.  Become aware of how body language and tone affects your message.

Effective Listening

Practice empathetic listening with intent to understand, the appreciative inquiry approach, paraphrasing, perception checking and how to draw people out.

Feedback

Practice giving feedback in a supportive, non-critical fashion, and learn how to take feedback from others.

Conflict Resolution

Teams address feelings and attitudes towards problems, practice using several problem-solving tools and learn how to "think outside the box."

Myers-Briggs™ Type Indicator and Communication Styles

Learn whether or not your communication style is helping or hindering your work relationships.  Find out how to maximize your team's individual communication styles.

Courageous Conversations

Exercises will be delivered with the objective of providing insight to participants around what is not being said that is acting as a barrier to building a more trusting relationship.

Dr. Frank offers 3-hour and full day workshops on communication skills, such as active listening, reading body language and reading body language.  She is available to come to your location as well as offering these programs at Meeting Oasis.
 

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